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Frequently Asked Questions
If you have a query you may find the answer below. If not, please call or send us a message using the form and we will get back to you as soon as possible.
Next day delivery to all UK addresses is charged at £9.25 per delivery, regardless of the number of gilets you order. Please call for details of shipping charges for overseas addresses.
Yes, you are welcome to visit The Farm Office at Chilmark Manor Farm, by appointment, to see the Guillotine range and try our gilets for size. Please make sure you call first to make an appointment.
Subject to availability your gilet will be dispatched and delivered within 1 to 2 working days of placing your order. NOTE: if ordered on a Friday your gilet/s will be delivered the following Monday (excluding Bank Holidays).
Payment is by PayPal so all major debit and credit cards are accepted. You do not need to open a PayPal account if you do not already have one.
If you are not completely satisfied with your gilet, simply return it to us in its original condition and packaging within 10 days of receipt and we will issue a full refund or exchange the items for a different size/cloth if preferred.
When new, the outside pockets on all our gilets are sewn closed – we advise that you keep these pockets sewn up for formality (and to stop the material from bagging) and use the inside pockets for practicality. However, if you prefer, the outside pockets can be unpicked, but please do so very carefully to avoid damaging the fabric.
Give us a call or send us an email
CALL 01722 580 250
OR EMAIL US
OR FILL IN THE FORM BELOW AND WE WILL GET BACK TO YOU